Total-TECH Co.
” The Job Description”
- Collaborate with project teams to develop and implement change management strategies tailored to specific projects and initiatives.
- Conduct impact assessments to identify potential barriers to adoption and develop mitigation plans.
- Create and deliver engaging training sessions, workshops, and materials to educate business users on new systems and processes.
- Provide ongoing support and guidance to users, addressing concerns and promoting best practices for system utilization.
- Monitor adoption rates and user feedback, adjusting strategies as needed to ensure successful outcomes.
- Act as a liaison between business users and technical teams, facilitating communication and understanding throughout the change process.
- Develop and maintain relationships with key stakeholders, advocating for user needs and promoting a culture of continuous improvement.
Requirements:
- Bachelor’s degree in Business Administration, Information Systems, or related field.
- Fluent in Arabic and English, with excellent written and verbal communication skills in both languages.
- 0-5 years of experience in change management, training, or related fields.
- Strong understanding of change management principles, methodologies, and best practices.
- Ability to effectively prioritize and manage multiple tasks in a fast-paced environment.
- Exceptional interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
- Proficiency in Microsoft Office Suite and other relevant software applications.