
Total-TECH Co.
” The Job Description”
- The Meraki expert candidate will be responsible for technical consultancy in operations, configuration and design, supporting SD-WAN/SASE Merkai solutions and services to Enterprise customers. He provides the detailed technical design and develop complex customer solutions for high-profile accounts.
- The Meraki expert candidate will provide advice, strategies, and solutions to specific challenges or goals related to Meraki products and services having a proven track record of delivering exceptional cybersecurity solutions to organizations.
- The Meraki expert candidate will be responsible for the technical design, validation, and technical support on Meraki Features being deployed as part of customer solutions.
- The Meraki expert candidate will be aware of latest technologies, trends, and capabilities of Meraki vendor in technology/SDN sector.
- Provide consulting assessments for new and existing customers.
- Ownership of the technical solution from concept to subsequent implementation.
- Advice and propose improvements to achieve best in class services, based on Meraki technology.
-Ensure E2E solution consultancy including ability to manage solution in lifecycle (moves, changes, e.g. capacity increases). - Develop detailed technical solutions that will deliver optimum resolution for complex customer requirements.
- Develop operating concept for final approval and execution by responsible departments
- Self-starter with a clear can-do mentality, ability to work under pressure from both customers and internal stakeholders and produces solutions that are deliverable, strong commercial acumen.
- Upskilling the teams on Meraki technical skillset (operations, configuration and design).
- Technical escalation contact for assurance, provide and design teams in complex solutions.
- Support technical design to ensure all required information is present and correct.
- Involved in technical discussions with Products and Platforms Engineering (PPE) for Meraki rollout across the SDN domain.
- Translation of Technical requirements into a format suitable for the vendor specific Meraki
configuration tool(s). - Ensuring all tasks are completed as per the required schedule to avoid and delays in roll-out schedules.
- Design and validation of newly provided services to ensure they are implemented and working as expected.
- Support complex changes to the service (adhering to change-management process), validating and ensuring changes will have no impact to the service or security posture of the solution or the policy compliance.
- Provide feedback, assistance, and guidance from a technological and process perspective, to enhance and improve customer experience.
Core competencies, knowledge, and experience: Essential.
Requirements:
1. Minimum of 12 years of technical experience in Network and SDWAN operations and configurations.
2. Proven expertise/experience in Meraki SDWAN technology with 8+ years of hands on Experience on SDWAN and Meraki.
3. Knowledge of Meraki SD-WAN and SDLAN configuration.
4. Knowledge of SASE Meraki.
5. Strong understanding of Network technologies (SD-WAN, MPLS, Internet, TCP/UDP).
6. ESMS1 and ESMS2 Certified.
7. Knowledge of cloud-based, migration strategies, and comprehensive security management.
8. Positive team player attitude, ability to collaboratively address any complex issues.
9. Strong communication and presentation skills.
- Must have technical / professional qualifications:
- Relevant University degree in Networking, Computer Science, or a related field.
- Knowledge and understanding of the enterprise technology market.
- Experience of design and/or implementation and roll out of telecoms or security services, preferably
gained in an international environment/global context.