Total-TECH Co.
” The Job Description”
- Relevant IT Certifications (e.g., CompTIA A+, ITIL, Microsoft Certified Professional) Must.
- Proven experience in IT support and troubleshooting.
- Strong knowledge of hardware, software, and network systems,excellent problem-solving and customer service.
- Experience with cloud services (e.g., AWS, Azure).
- Knowledge of mobile device management (MDM) solutions.
- Provide technical support for hardware, software.
- Manage and resolve support tickets efficiently.
- Install, configure, and maintain IT equipment and software.
- Assist with IT projects and ensure compliance with IT policies.